How do I shop at your store?
We offer in-store, online pickup, and delivery options! To see the most up-to-date inventory, visit www.besamewellness.com and choose the location for the full menu.
Are you open holidays?
We are open 365 days per year; however, we may have adjusted hours on holidays which will be posted.
Do I need a Medical Marijuana license to purchase cannabis?
No, you do not need a medical card to enter. Anyone 21+ with a valid permanent ID may enter.
- Note: Medical patients under the age of 18, may enter with a valid medical card AND a valid ID.
Can I use my temporary paper ID from the DMV while I wait for my permanent one?
No. We cannot accept temporary paper IDs from any state. Please bring an alternative form of government ID such as a passport or military ID.
What payments do you accept?
Due to federal restrictions, we may only accept debit cards, cash, or ACH payments via Stronghold.
- We do not accept coins, credit cards, Chime (white) cards, Apple Pay, Google Pay, or Cryptocurrency.
- Like most Missouri dispensaries, we use a cashless ATM system to process debit cards which charges a $3 fee per transaction (in addition to any fees your financial institution may charge).
- We also offer ACH for online pickup and delivery orders.
How much cannabis can I purchase as a recreational consumer?
Per Missouri law, you may purchase up to 3 oz of cannabis. This includes edibles, topicals, and concentrations.
- Medical patients may have alternate allotment amounts available and vary by patient. Medical patients can reach our customer service line at 816-775-2794 or inquire in store for more information regarding their allotment.
What are the tax rates for consumers?
Medical patients pay 4% tax and recreational customers pay approximately 6% tax added (may vary slightly by county).
Is there a difference in the product that medical patients can purchase vs. recreational consumers?
No. All products are available to all consumers.
Do you sell seeds or live plants?
No. We currently do not offer seeds or live plants for sale.
Do you prioritize medical patients?
Yes! We make every effort to serve our medical patients first, once checked-in!
If I’m visiting from out of town and have a medical card, can I make a purchase?
Yes. Present your out of state medical card to our receptionist when you visit, where a medical profile will be created for you, to ensure you receive the medical tax rate on your purchases.
How do I get a medical card?
Please visit the following link for more information: https://besamewellness.com/apply-for-your-medical-cards/ or contact our Customer Service department at 816-775-2794.
How do I use my reward points?
You may apply your rewards points to any order (no purchase necessary), and they always stack on top of our other promotions. You may call customer service at (816) 775-2794 to request your point balance, apply to online/delivery orders or to answer any questions about your reward points. Simply ask your budtender when ordering in-store and they will apply them to your order.
Can someone else pickup my online order?
No. The name on the ID MUST MATCH the name that was used to place the order.
Can you hold my online order overnight?
No. All orders must be picked up by the close of business that day or they will be canceled and restocked.
Do you offer delivery?
Yes. Within the Kansas City metro area with a minimum purchase of $75.
What is your return policy?
All items are subject to a 30-day exchange window for manufacturer defects; exclusions may apply. For any issues after pickup, please contact our Customer Service Team at (816) 775-2794 for exchange/replacement options.
Do you offer a first-time customer discount?
Yes! We offer a 10% discount or a $.01 preroll!
Do you do anything special for birthdays?
Yes! We offer a 10% discount or a $.01 preroll!
Delivery FAQ:
We discreetly deliver right to your door!!!
All delivery orders are dispatched from our Liberty location, and service a wide area around the greater KC metro area. If your address doesn’t currently qualify, contact us and let us know if you want us to come to your area!
What times am I able to receive a delivery?
Our delivery time slots operate on a two-hour delivery time-slot window each business day. We also offer ASAP deliveries (for qualified addresses).
Monday & Tuesday: 10AM-8PM
Wednesday – Saturday: 10AM-9PM
Sunday: 10AM-8PM
How do I know when to expect my delivery?
You should receive a series of texts to the number provided with the delivery order. We will notify you when you are next on the driver’s route with an ETA and when the driver is approaching with your order.
How can I shop for delivery?
1. Visit www.besamewellness.com and select “DELIVERY” at the top of the page.
- Alternatively, you may also view the Liberty Menu and choose Delivery.
2. Enter your address to see if it qualifies.
3. Login to your BesaMe account (or sign up for a new account).
4. If you qualify, continue shopping by adding products to your cart before proceeding to check out.
5. Select your time for delivery.
6. Add any additional instructions. (Ex. Redeem points, call upon arrival, gate code, etc)
7. Choose payment option.
8. Complete order.
*Delivery orders must meet $75.00 minimum to proceed with checkout.
*All delivery orders include a $7.00 delivery fee.
*Government issued hard copy ID and Missouri MMJ Patient ID (if applicable) are required to show to the
driver at time of delivery.
Will the daily deals or BesaMe rewards points be applied during delivery?
Yes! Contact our Customer Service team (816) 775 – 2794 to apply any discounts or rewards points, if you did not enter those details during checkout.
What if I have questions, need to make changes, or cancel my delivery?
Please contact our customer service team as soon as possible at (816) 775-2794. Any changes must be made 30 minutes prior to the delivery window.
What if there was an issue with my delivery or products I received?
Please contact our Customer Service Team as soon as possible for options and resolution at (816) 775-2794.
May I tip the driver?
ABSOLUTELY! Since we must process your debit card as an ATM transaction ($3 atm service charge applies, less any bank fees) we can always process your debit card for more than your total, so that you may have extra cash to tip your driver! Please feel free to ask your driver for more details!
